Firefighting to Flow: Best Practices for Stress-Free SRE Teams

Firefighting is a daily reality for SRE and on-call engineers, but at what cost? As the CTO and co-founder of Ewake.ai, I’ve spent the last year analyzing the immense toll of firefighting on engineering teams. In this talk, I’ll share key metrics, surprising insights, and best practices to help teams tackle these challenges effectively.We’ll explore shocking statistics about how much time and effort engineers spend firefighting, how it impacts mental health, and how the stress can often spiral out of control. I'll share real stories—funny, stressful, and thought-provoking—that highlight the human side of these challenges.The session will end with an interactive discussion, inviting attendees to share their own experiences and strategies.

Omid CHEHREH GOSHAEwake.ai