
Hands-on Lab120min
Empowering Businesses with Salesforce Agentic AI
This workshop introduces Salesforce and its advanced Agentic AI, highlighting how they enhance sales, service, and marketing through intelligent automation and personalized customer experiences. Attendees will explore real-world applications and learn from experts how integrating these tools can optimize operations, support strategic decisions, and drive business growth.

Pavlos CharonyktakisDeloitte Digital

Vasileios RigasDeloitte Digital
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Friday, November 7, 13:40-15:40
Room 6 - Olympias
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Discover the power of Salesforce, the leading customer relationship management (CRM) platform that revolutionises how businesses connect with their customers. This workshop will introduce you to Salesforce designed to enhance sales, service, marketing, and more. Dive deeper into Salesforce Agentic AI, an advanced AI-driven solution that empowers businesses with intelligent automation and personalised customer experiences. Learn how integrating Agentic AI with Salesforce can optimise operations, drive strategic decision-making, and foster innovation. Join us to explore practical applications and gain insights from industry experts on leveraging these technologies for business growth.

Pavlos Charonyktakis
Pavlos Charonyktakis is Senior Consultant at Deloitte. He leads technical teams,
primarily focusing on GenAI and life sciences projects, while also contributing to a
broader range of initiatives. He was previously CEO and co-founder at JADBio. From
2019 until 2022 he had the role of CTO, where he led the development of JADBio
automated machine learning platform. He has also contributed to the development
of the Biosignature Discoverer plug-in for identifying molecular signatures for the
CLCbio bioinformatics platform as well as to a highly optimized machine learning
and statistics library.
He received his B.Sc. in 2011 and his M.Sc. in 2015 from the Computer Science
Department of the University of Crete. From 2009 until 2015, he had been a research assistant (with scholarship) at the Institute of Computer Science, Foundation for Research and Technology-Hellas. He has been the author or co-author of 15+ journal and peer-reviewed conference and journal articles. He has also been the PI, WP leader, or coordinator of 4 European and National research grants.
primarily focusing on GenAI and life sciences projects, while also contributing to a
broader range of initiatives. He was previously CEO and co-founder at JADBio. From
2019 until 2022 he had the role of CTO, where he led the development of JADBio
automated machine learning platform. He has also contributed to the development
of the Biosignature Discoverer plug-in for identifying molecular signatures for the
CLCbio bioinformatics platform as well as to a highly optimized machine learning
and statistics library.
He received his B.Sc. in 2011 and his M.Sc. in 2015 from the Computer Science
Department of the University of Crete. From 2009 until 2015, he had been a research assistant (with scholarship) at the Institute of Computer Science, Foundation for Research and Technology-Hellas. He has been the author or co-author of 15+ journal and peer-reviewed conference and journal articles. He has also been the PI, WP leader, or coordinator of 4 European and National research grants.

Vasileios Rigas
Vasilis Rigas is a Solution Architect at Deloitte with over 12 years of experience in CRM systems. He holds both a bachelor's and a master's degree in Computer Science, with a focus on Algorithmic Game Theory. With 14 Salesforce certifications, he specializes in delivering global client solutions. Vasilis is passionate about solving day-to-day business challenges, with a particular focus on integrations between different systems and leveraging AI to create innovative solutions. In his role at Deloitte, he manages global teams and projects, guiding clients through their digital transformations and ensuring that technology not only meets their needs but also creates significant business value. Beyond his professional work, Vasilis is driven by a passion to mentor and educate young people, hoping to inspire the next generation to enter the world of technology.
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