Inside karoot: the tech that moves people

This presentation explores the complete journey of a ride-hailing request — from the instant a passenger taps “Find a Taxi” to the moment the driver arrives. It offers a behind-the-scenes look at the complex technical systems that make this possible, while also shedding light on the human and operational challenges that define the real-world side of mobility platforms.
On the technical side, we look into the components that power every ride: how real-time location data, matching algorithms, and routing APIs work together to identify the nearest available driver; what happens when events reach the backend, dynamic pricing, and payment processing; and how analytics and monitoring systems ensure reliability, scalability, safety and decision making.
On the real-life side, we move beyond code to explore what happens in the city — the part of the system that can’t be modeled purely in software. Driver engagement, handling situations where passengers cancel or leave without paying, and managing external factors such as traffic, local regulations, or even strikes. This perspective reminds us that ride-hailing is not just a digital problem — it’s a behavioral and logistical one.
By understanding both sides, we can build systems that are not only technically robust but also grounded in the realities of everyday mobility.
Audience

• Sofware engineers, mobile and fullstack.
• DevOps
• Product Owners / Product Mangers