Development PracticesConference50min
Hey Belfius! Meet our new bank AI assistant—and discover how we’re building and securing AI across Belfius.
Belfius is reimagining everyday banking with Hey Belfius, an AI personal assistant that answers questions, anticipates needs and enables proactive actions. The proposal explores building trusted AI experiences while ensuring security, covering AI-driven security techniques, secure development practices, and protection against malicious AI use.
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Nicolas GoosseBelfius
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Thursday, October 8, 10:40-11:30
Room 3
Reimagining everyday finances through AI, from answering questions to anticipating needs and taking action. Discover how Hey Belfius is making the customer experience more personal, proactive and seamless.
Discover how we built our AI Personal Assistant to answer concrete customer questions faster (e.g., "How much do I spend on restaurants?") and turn AI into a trusted companion for everyday banking.
But building innovative AI solutions is only part of the challenge. How do we balance AI innovation at Belfius with security? Join us to find out.
Meet our AI security approach:
Discover how we built our AI Personal Assistant to answer concrete customer questions faster (e.g., "How much do I spend on restaurants?") and turn AI into a trusted companion for everyday banking.
But building innovative AI solutions is only part of the challenge. How do we balance AI innovation at Belfius with security? Join us to find out.
Meet our AI security approach:
- Using AI for security: Mythos and new techniques
- Securely using AI for development: dos and don'ts
- Handling malicious AI usage
Nicolas Goosse
Nicolas Goosse is an AI and digital transformation leader within Belfius’ AI & Tech Lab, shaping and scaling AI-powered experiences for customers and employees, including Hey Belfius AI-powered personal assistant. With a background spanning financial services, technology and consulting, he focuses on turning AI ambition into real-world impact and tangible customer and business value.